Privacy Policy

1. Introduction

SongReserve ("we," "us," or "our") operates the SongReserve platform, which allows creators to publish audio content and accept fan subscriptions. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

By creating an account or using SongReserve, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account information

When you register, we collect your name, email address, and password. If you sign up using Google, we receive your name and email from Google's OAuth service.

Payment information

Payment processing is handled by Stripe. We do not store credit card numbers or full payment details on our servers. Stripe may collect and retain payment data per their own privacy policy. Creators who receive payouts connect a Stripe account, and we store the associated Stripe account identifier.

Content and usage data

We store audio files and metadata that creators upload. We also collect standard server logs including IP addresses, browser type, and pages visited for security and performance purposes.

3. How We Use Your Information

• To provide, operate, and improve the SongReserve platform
• To process subscription payments and creator payouts
• To send transactional emails (account verification, subscription confirmations, episode notifications)
• To respond to support requests
• To detect and prevent fraud or abuse

We do not sell your personal information to third parties.

4. Sharing Your Information

We share information only as necessary to operate the service:

• Stripe — for payment processing and creator payouts
• Email providers — to deliver transactional emails
• Law enforcement — if required by law or to protect the rights and safety of users

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required for legal or financial compliance purposes.

6. Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also close your account from within the platform settings.

8. Cookies

We use session cookies to keep you logged in and to protect forms against CSRF attacks. We do not use third-party advertising or tracking cookies.

9. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of SongReserve after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@songreserve.com.